Returns Policy

We hope you will be pleased with any purchase you make at Skyler London. However, should you want to return an item, you can view our terms and conditions below;

Products
Refunds and exchanges will only be made if the item is returned unused, in the original packaging, within 14 days of purchase, with a valid receipt. All seals must still be intact. If we find that the product has not been returned to us in a fully resalable condition, we reserve the right to refuse to exchange the item.

Refunds on faulty products will only be given on production of a valid receipt, within the statutory time period.Please retain your receipt for proof of purchase. This does not affect your statutory rights.

Gift Cards and Experience Cards
Should you purchase a Skyler London Gift Card, Experience Card, or Gift Voucher, you can return the unused card to us within 7 days. We will then refund the card value less a 20% cancellation / administration fee.

Delivery Of Goods
Please allow a maximum 28 days for delivery of goods.

Assistance
If you need assistance with any aspect of your purchase or need assistance with a return/refund, please contact info@skylerlondon.com

None of the above conditions affect your statutory rights when goods are faulty or not as described.